playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 2120931165
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. An OTP will be sent to verify your number, which will securely log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the signal to be stable before clicking the "send OTP" button. If you don't receive the OTP within the allowed time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again, which should allow you to play smoothly. This should fix any compatibility problems that were preventing you from logging in.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming funds and do not include bonus money. This means users can only withdraw money won through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
For a smooth experience, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and adding your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process relatively quick, taking 30 minutes to 3 hours. However, occasional payment delays may cause a longer wait, potentially up to 24 hours. This delay can add to the overall processing time, extending the timeframe beyond initial estimates.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. This means the bonus earnings can be withdrawn, but the bonus amount itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the transaction is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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